> ## Documentation Index
> Fetch the complete documentation index at: https://docs.geldee.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with access, financial records or an AI connection without sharing credentials.

Contact [support@geldee.com](mailto:support@geldee.com), or use the feedback and support controls available in Geldee.

## Include enough to reproduce it

* What you tried and what you expected.
* The app or AI client name and version.
* Approximate time and time zone.
* A redacted error message or code.

Do not send passwords, OAuth codes, access tokens, cookies, bank credentials or real statement files in an initial request. Describe the issue with synthetic examples where possible.

There is no promised response time or public support API. An agent can help draft a request; the user decides what information to send.

For an AI connection, start with [troubleshooting](https://docs.geldee.com/ai/troubleshooting.md). Privacy requests go to [privacy@geldee.com](mailto:privacy@geldee.com); security concerns go to [security@geldee.com](mailto:security@geldee.com).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.